Tectalic ("Us") respects your right to privacy and is committed to safeguarding the privacy of users of our software (Tools).
‘Personal information’ is information we hold which is identifiable as being about you.
2. Collection of personal information
We will, from time to time, receive and store personal information you provide to us directly or give to us in other forms.
You may provide, or we may receive, basic information such as your name, mobile telephone number, address, email address and credit card details.
We may collect or receive additional information from you at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or when you access our website or communicate with our customer support.
If you choose not to provide us with your personal information, you may be unable to use the Application.
When you use our Website (tectalic.com):
The Website may collect certain information such as unique device ID, the IP address of your device, operating system, the type of browser you use, and information about the way you use the Website. This information is used in an aggregated manner to analyse how people use our Website, such that we can improve our service and our Tools.
We may use technology to determine your current location in order to tailor the information you view. We will not share your current location with other users of the Website or third parties.
Third party sites. The Application may have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that We are not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
4. Use of your personal information
We may use personal information collected to provide you with information, provide updates to you in relation to the Website or Tools and enable authorised parties to better use the functionality of the Tools.
We may make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
We may contact you by a variety of measures including, but not limited to email, text-message, telephone or by post.
5. Disclosure of your personal information
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trade marks, legal rights, property or safety of us, our customers or third parties.
Information that we collect may from time to time may be stored, processed in or transferred between parties located in countries outside of Australia.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6. Security of your personal information
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected]
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to [email protected] - we take complaints very seriously and will respond shortly after receiving written notice of your complaint.