Running a business means managing multiple tools and platforms – from your sales software to accounting systems, email marketing, and customer databases. When these systems don’t work together, you copy information from one place to another, hunt for data across different programs, and spend hours on repetitive tasks. You might think there should be an easier way. You’re right! Many of those tasks can be automated.
We help business owners like you connect their essential business tools so they work together seamlessly. Think of it as building bridges between your different systems. No manual data entry, no double-checking multiple systems, just smooth operations that let you focus on growing your business.
How Integration Can Transform Your Business
Automate Repetitive Tasks
Spending hours on manual, repetitive tasks? You're not alone. When your tools are connected, information flows automatically to where it needs to go - no more copying and pasting, no more wasted time.
Eliminate Human Error
Manually transferring information across platforms inevitably leads to mistakes. Integrated tools move data accurately between platforms, so you can trust it is right the first time.
Keep Everything in Sync
Frustrated by finding different versions of the same information across your tools? Ensure everything stays synchronised with integration. Update something once, and it updates everywhere automatically.
Reduce Operating Costs
How much time does your team spend on administrative tasks that could be automated? Let your tools do the repetitive work automatically so your team can focus on valuable tasks that grow your business.
Grow Without the Growing Pains
Does your workload become overwhelming when business picks up? Connected systems handle the increased volume automatically - from processing orders to creating tasks - letting you scale smoothly.
Streamline Your Communications
Tired of checking multiple places for updates and information? Connected systems ensure everything flows to where it needs to be - keeping your communications clear and your information easily accessible.
Our Integration Approach
We have two ways to connect your business tools: a simple approach using Zapier for common business tools, and a custom approach for tools that need a more tailored solution.
Quick Connections with Zapier
Zapier is a ready-made connection system, which lets us connect popular everyday software you use – over 8,000 apps including Gmail, Xero, Slack, Calendly, or Salesforce. Without any technical complexity, we can quickly link your tools together. As one of Zapier’s top partners, we’ve helped hundreds of businesses automate their daily tasks.
Custom Connections
Sometimes you might use specialised software that needs a different approach. Maybe you have an in-house system, or your industry requires specific software that doesn’t easily connect with other tools. That’s where our custom integration comes in. If your software allows for custom connections (most modern systems do), we can build direct links between your systems, ensuring they work together smoothly – no matter how unique your needs are.
Want to see how this could work in your business? Let’s look at some real examples…
Success Stories
We’ve helped clients across various industries streamline their operations. Here are a few real-world examples of what integration and automation can do:
Winery
Member Experience Automation
Challenge: Differentiate between members and non-members and display the correct pricing in real time.
Email drives this winery’s marketing success; special member pricing is a key incentive for joining their email list. Connecting their website with HubSpot means web visitors can instantly sign up as members, and existing members can verify their eligibility in real-time. The website then displays special member pricing without leaving the page.
Streamlined Order Fulfillment
Challenge: Eliminate time-consuming double handling and re-keying when processing orders.
During vintage releases, this winery receives hundreds of orders within days. Previously, their team had to manually process each order’s shipping details – a time-consuming task during their busiest period. By connecting their website with Starshipit, orders now process automatically. Starshipit calculates the packing configuration, creates the order and shipping labels using Australia Post eParcel, and marks the order as complete on the website – no manual handling required. This automation has transformed these busy release periods from hectic to manageable.
Tour Operator
A busy tour operator needed to efficiently manage both pre-tour passenger information and post-tour feedback. We connected their website forms with Salesforce and Campaign Monitor, creating a seamless flow of information. Now, when guests submit their passenger details before the tour or their feedback afterwards, their information is automatically updated in Salesforce, and personalised emails are triggered – keeping their customer records current and their communications timely.
Tourism Association
By connecting its website, payment systems, and customer database, this tourism association now automatically manages member subscriptions and event registrations. Payment and customer information flows directly into their database (HubSpot) and accounting software (Xero) – eliminating manual updates and keeping everything in sync.
Artist
For this art studio, managing exhibition visits, artwork sales, and customer communications was taking time away from creating art. We connected their website forms with multiple systems to handle different requests automatically: studio visits are scheduled directly into Google Calendar with SMS reminders via Twilio, artwork purchases trigger instant invoicing in Xero and order processing with their Digital Studio, and newsletter signups are managed seamlessly. By connecting these tools through Zapier, their administrative tasks now run smoothly in the background while they focus on their art.
You’ve seen how connecting business tools can eliminate manual tasks and free up time. Now let’s talk about your business and explore the possibilities together. We can:
- Identify your biggest time-wasting tasks
- Explore which of your systems could work together
- Discuss how both integration and AI enablement could help your business grow