Effective Date: March 17, 2025
Last Updated: March 17, 2025
Welcome to Tectalic Mixed Wine Cases (“we,” “us,” or “our”), a Shopify application designed to allow merchants to sell mixed wine cases to your customers. We value your privacy and are committed to transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices when you use our app through the Shopify platform.
By installing or using Tectalic Mixed Wine Cases, you agree to this Privacy Policy. If you do not agree, please do not use our app.
1. Information We Collect
We collect limited information from Shopify merchants who install our app. We do not collect order data or customer personal information. The information we collect includes:
a. Shopify Store Information
- Store URL: The web address of your Shopify store.
- Store Email Address: The email address associated with your Shopify store.
- Product Listings: Details about the products listed on your store, such as titles, descriptions, and pricing.
b. Automatically Collected Information
We may collect technical data when you interact with our app, including:
- Log Data: IP addresses, browser type, operating system, and timestamps of app usage.
- Analytics Data: Aggregated, non-personal data about how our app is used, collected via tools like [e.g., Google Analytics, if applicable].
We do not access or process order-related data (e.g., customer names, shipping addresses, or payment details) or any personal information from your store’s customers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Tectalic Mixed Wine Cases’s functionality.
- Communicate with you, such as responding to inquiries or providing app updates.
- Analyze usage trends to enhance user experience and app performance.
- Comply with legal obligations or enforce our Terms of Service.
3. How We Share Your Information
We do not sell your information. We may share data only in these cases:
- With Shopify: We operate within Shopify’s ecosystem and may share store-related data with Shopify to provide our services, as outlined in Shopify’s Merchant Terms of Service.
- Service Providers: We use third-party services (e.g., hosting, analytics) that process data on our behalf under strict confidentiality agreements.
- Legal Compliance: We may disclose information if required by law, such as in response to a subpoena or to protect our rights, property, or safety.
- Business Transfers: If we are involved in a merger, acquisition, or sale, your information may be transferred as part of that process.
4. Data Storage and Security
We store your information on secure servers and use reasonable safeguards (e.g., encryption, access controls) to protect it from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
We retain data only as long as necessary to provide our services or meet legal requirements. When no longer needed, we securely delete or anonymize it.
5. Your Rights and Choices
Depending on your location, you may have privacy rights, including:
- Access: Request a copy of the data we hold about you.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request removal of your data, subject to legal exceptions.
To exercise these rights, contact us at pluginsupport@tectalic.com. Since we do not collect customer data, any customer-related inquiries should be directed to the Shopify merchant.
6. Third-Party Services
Our app may integrate with third-party tools (e.g., analytics providers). These services have their own privacy policies, which we encourage you to review. We are not responsible for their practices.
7. Cookies and Tracking
If our app uses cookies or similar technologies, they are used to improve functionality. You can manage cookie preferences through your browser settings.
8. International Data Transfers
We are based in Australia. If you are outside this region, your data may be transferred to and processed in USA. We ensure such transfers comply with applicable laws (e.g., GDPR for EU residents).
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or a notice in the app. The updated policy takes effect on the “Last Updated” date above.
10. Contact Us
For questions, concerns, or to exercise your rights, contact us at:
- Email: pluginsupport@tectalic.com
- Address: Tectalic, 9/316 Onslow Road, Shenton Park WA, Australia